I feel sad and angered with the anouncement today that all eights proposed Post Offices closures in Southwark will go ahead. One of the East Dulwich Post Offices will close. The one on Melbourne Grove.

The service given at this Post Office is so good that many users bypass other Post Offices. Some people just can’t queue for quarter of an hour. This decision is particualrly bad as the Camberwell Post Office will close for an extended period while it is kncoked down and rebuilt. So at the very least delaying until after that project happens would make sense.

But this isn’t about making sense. It is about closing profitable popular urban Post Offices with the presumption customers and their business can travel to other Post Offices and boost profits from urban Post Offices. These decisions are not about giving excellent, better or even the same level of service.

The whole landscape needs to be changed to maximise customer service. Ministers and Post Offices decision makers are not customers of Post Offices. They have other people to run such errands. Hence this daft decision – timed to be announced just after the 1 May elections.