I’ve had a small trickle of casework referred by residents about Southwark Building control since being elected in 2006. They have usually been quickly resolved and communications seemed to be the common theme. Half a year ago I consolidated these issues into a question at full Council Assembly (question 21). The answer highlighted thatsignificant delays happen with a minority of cases. The cabinet member responsible Cllr Foley agreed to follow this up. For clarity this is a long term issue spanning numerous administrations.
Lets not forget that Building Control is about helping to ensure new buildings and changes to building are safe and that they meet eco standards to save the planet.
Earlier this week I met with council officials and Cllr Foley to reflect on the service, see how it could be made even better, and see how things have changed since I originally raised the issue.
Apparently the legislation doesn’t require the issue of building certificates unl;ess asked for. But for the last 10 years Southwark has always issued a Building Certificate. Over that period of the project referred to it only around 50% ever complete such that they can be granted a building certificate. Amazing.
Building Control acknowledgement letters have been changed to make it clear exactly what information will be required – electricians certificates.
We all agreed Building Controls web presence on the Southwark Council website could be enhanced as for many this will be the first port of call.
For the last years a proper IT workflow system has been in place helping to ensure projects don’t fall between the gaps. And this new system allows council officials to email out certificates as PDF files. This is particularly helpful when people selling their houses suddenly need a new copy as they lost the original.
But this still leaves 50% of projects that never complete. Cllr Foley accepted my suggestion that all open projects be sent a one off letter reminding them that they officially have an open project and what the council needed to complete it. I look forward to seeing the proposed letter shortly. Cllr Foley also came up with the useful idea of checking incomplete projects to see if a trend of a few builders causing this that might need just some gentle re-education.
Progress.
Always nice when we can work cross party to improve council services.
Hope your cold’s better – guess you must still be a bit under the weather or you’d have got my name right!
Fiona Colley (not Foley)