The Local Government Ombudsmans has just released their report on Southwark Councils performance for the last financial year April 2009 to March 2010. This was the last year of the Lib Dem led administration.

332 complaints received. Many were upheld. With a population of around 300,000 people all using a multitude of Southwark Council services things go wrong. That they weren’t resolved to a residents satisfaction or quickly enough is food for thought and action.

What I found reassuring that things were getting much better was that the turnaround of complaints by Southwark has dramatically improve.