Dulwich Medical Centre

I’ve taken the unprecedented step of contacting NHS England to complain about the Dulwich Medical Centre.

I have had a number of patients highlight how impossible it is to get appointments at this GP practice. This has been the situation for more than two years. The practice have tried a number of appointment systems and non have solved the problem. They simply don’t have the capacity to cope with their patient lists.
I fear that sick patients are not being seen in a timely manner with the obvious risks their conditions will get much worse.

Urgently they need to stop taking on new patients until such time they give a reasonable and safe service to their current patients.

I have asked NHS England to tell me what steps will be taken to rescue this GP practice and when?

If you wish to complain or praise this or any other GP practice then please email england.contactus@nhs.net and cc me on cllrjamesbarber@gmail.com

One thought on “Dulwich Medical Centre

  1. Anna says:

    Thank you for raising it with NHS England. I had been trying to get a non urgent appt since November 2014 and was only seen in late Jan 2015 As I work in the NHS I do not think it is appropriate to queue for emergency appt in the morning once it is not an emergency. Now as they are late with medical report ( 28 days I was informed – it has been a month and a half, no report in seight) it is going to come back and bite me… It is also impossible to get through to speak to somebody – I keep trying today and I am always 5th in the queue. I do it during short breaks at work and I cannot be hanging on the phone for 30 min before I am able to speak to anyone Horrible!

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